There are two values here that you should change; Prepopulation by Message age This is the number of days backwards from the activation date to populate messages. The maximum is It seems a sensible number to put in unless your people get lots of messages. Prepopulation by message count.
This is a harder call.. It's the maximum number of messages to retrieve. The server will pre-populate messages backwards until it reaches either maximum, so if your users receive about 10 messages per day weekends included then is a sensible number.
This means that the guy who has 50 messages per day won't end up with messages on his blackberry. Instead his mail will only go back as far as about 3 days.
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If you put too many messages on the blackberry, you'll overload the capacity. In any case, the maximum value you can put here is When you've filled in these two numbers, you can click Ok. You have to delete and re-add your users for this to take effect. If you want more information on how this works with different versions of the Blackberry Enterprise Server, have a look at Knowledge Base Article KB at the Blackberry Support site. Posted by Gavin Bollard at 9: Blackberry , Mail. It will stop at whichever of these thresholds it hits first.
BlackBerry Enterprise Server 5: Activating Devices and Users
So even if there are messages in the Inbox, if only 10 of them are dated in the last 12 days it will only sync 10 emails. If you did not remove user account from the bes prior to re-activation and at the same time did not select "remove exchange references from user mailbox", bes will pre-populate only messages that weren't forwarded before e. Hidden mailbox bb folders has check marks that msgs were already forwarded and as such they would not re-do it. Bit confusing but hope you understand what I was trying to say.
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How to change BESX 5 on the maximum Prepopulation by message age to days?
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Thread Tools. Nov Model: Sysadmin Posts: Jan Location: Massachusetts Model: DT60 OS: Nov Location: London Model: O2 Posts: Originally Posted by Michael0 yes the user works since several month for the company and have mails older than 12 days in his inbox. Mar Model: Z10 OS: Fido Posts: Originally Posted by fadmin If you did not remove user account from the bes prior to re-activation and at the same time did not select "remove exchange references from user mailbox", bes will pre-populate only messages that weren't forwarded before e.
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